Help Removing Find my iPhone and Activation Lock

ID Requirements

Photo ID

  • UK/EU photocard driving licence
  • Current Passport
  • Immigration photo ID
  • UK firearm/shotgun licence
  • EU national ID card
  • Works ID card
  • Government-issued card with photo
  • Bank card with photo


Address ID

  • Utility bill dated in last 3 months (not mobile phone bill)
  • Driving licence (as long as not already used as photo ID)
  • Water Bill for the current year
  • HMRC correspondence dated in last 3 months
  • TV licence (valid until the expiry date, 5-year licence valid for 3 months)
  • Council Rent / Benefit Book
  • Council / Housing Association agreement
  • Bank Building society statement dated in last 3 months
  • Credit card statement dated in last 3 months
  • Mortgage statement
  • Council tax bill for the current year
  • Council / official government correspondence

If you don’t have any photo ID, then you can use one of the following, plus 2 forms of Address ID

  • Birth certificate
  • Marriage certificate
  • Bank Card